Errors on loading profiles

Incident Report for DocNetwork

Resolved

This incident has been resolved. Our engineers will continue to monitor behavior and respond as necessary.

Posted Apr 12, 2023 - 16:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 12, 2023 - 16:48 EDT

Identified

Some organizations are currently unable to load profile records in our application. We know the cause of the problem and are deploying a fix.

Posted Apr 12, 2023 - 16:37 EDT

This incident affected: Application.