All Systems Operational
Website ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
99.91 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Database Servers Operational
API Servers Operational
Integrations Operational
90 days ago
99.97 % uptime
Today
Blackbaud (SKY API) ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 16, 2021

No incidents reported today.

Jun 15, 2021

No incidents reported.

Jun 14, 2021
Resolved - Error rates remain low. All systems are normal.
Jun 14, 13:49 EDT
Monitoring - Error rates have dropped to normal levels. We'll continue monitoring, but it seems that all systems are operational.
Jun 14, 13:01 EDT
Investigating - We're seeing elevated error rates for SSO via the Blackbaud SKY integration.
Jun 14, 11:44 EDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Resolved - We're no longer seeing elevated error rates. The issue appears to be resolved.
Jun 3, 09:21 EDT
Monitoring - Blackbaud has resolved the incident with Raiser's Edge, and we're beginning to see reduced error rates. We'll continue to monitor.
Jun 3, 08:32 EDT
Identified - Blackbaud's Statuspage lists an ongoing incident (https://status.blackbaud.com/incidents/5gtpyxrtlxc8) with an unrelated product and Scheduled Maintenance on unrelated products (https://maintenance.blackbaud.com/incidents/bvrrh42v4ktq). We believe that the SKY API degradation comes from the same source, as the errors we're seeing are not internal.
Jun 3, 08:21 EDT
Investigating - We're seeing elevated error rates from our Blackbaud SKY integration and are investigating the cause of the issue.
Jun 3, 08:12 EDT
Jun 2, 2021

No incidents reported.