All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.97 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Database Servers Operational
API Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Uptime
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Past Incidents
Jul 22, 2019

No incidents reported today.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019
Notification Delays
Resolved - After careful QA and continuous monitoring, our updated notifications infrastructure has been released. This issue is now resolved, and all notifications are being sent out in a timely manner.
Jul 17, 11:18 EDT
Update - Our Development Team continues to run the script to manually push through notifications, and the backlog continues to remain cleared. You should notice only a minimal delay when messages are sent out, if any delay at all. Our updated notifications infrastructure is undergoing QA and we anticipate a release soon.
Jun 13, 09:50 EDT
Monitoring - The backlog of unsent messages has been cleared, and our Development Team will continue to monitor the queue while the larger fix is worked on. We have made significant progress on improving our notifications infrastructure, and expect to QA the updates later today before we release any changes to our production environment.
Jun 11, 10:24 EDT
Update - Our Development Team is running the script to manually push through all notifications, and we expect the entire backlog of unsent messages to be cleared within the next few hours. We will continue to run this script manually until the larger fix is released.
Jun 10, 15:19 EDT
Identified - While our standard notification queue continues to send messages in chronological order, our Development Team created a script this morning to manually push through high-priority notifications. The Development Team is also working on a larger fix that we believe will solve this issue moving forward. We will provide additional details on timeline for the larger fix once we have them. Please reach out to your Account Manager if you have any urgent notifications that are delayed, and we will do our best to move them to the front of the queue.
Jun 10, 13:27 EDT
Investigating - We are experiencing an increase in notifications being sent from our application, and our notification queue is taking longer than expected to send messages as a result. Our Development Team has identified the issue, and is working on a fix. We understand the importance of quick communication, especially at this time of year, and apologize for the inconvenience this is causing you and your families.
Jun 9, 21:02 EDT
Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

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