All Systems Operational
Website ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
99.83 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Database Servers Operational
API Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 26, 2021
Resolved - Error rates remain normal and we've observed no additional service interruptions. All applications functions are fully operational.
Feb 26, 19:38 EST
Monitoring - Our Merchant Processor informed us that they've resolved the issue on their end. We're no longer seeing elevated transaction errors. Payments through our applications are functional, but we'll continue active monitoring until 7:30pm ET.
Feb 26, 17:53 EST
Identified - Our Merchant Processor has identified the issue and is actively working to resolve it.
Feb 26, 16:26 EST
Update - We've discovered that we're part of a nationwide payment processing disruption. Our Merchant Processor is experience a major service outage, and we, along with many others, are unable to process payments until it's resolved. We'll continue to provide updates here as we receive them.
Feb 26, 15:00 EST
Update - Payments continue to fail at a very high rate. We're actively working with our Payment Processor to investigate the problem.
Feb 26, 14:42 EST
Investigating - We're seeing unusually high error rates when processing payments. Some payments are still processing as normal. We're investigating and will continue to provide updates as new information becomes available.
Feb 26, 14:21 EST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.