Blackbaud SKY Integration Degradation

Incident Report for DocNetwork

Resolved

Error rates remain low. All systems are normal.

Posted Jun 14, 2021 - 13:49 EDT

Monitoring

Error rates have dropped to normal levels. We'll continue monitoring, but it seems that all systems are operational.

Posted Jun 14, 2021 - 13:01 EDT

Investigating

We're seeing elevated error rates for SSO via the Blackbaud SKY integration.

Posted Jun 14, 2021 - 11:44 EDT

This incident affected: Integrations (Blackbaud (SKY API)).