Payment Processing Services Unavailable
Incident Report for DocNetwork
Resolved
The issue is now resolved. Our payment processing gateway had experienced issues with their DNS provider and migrated their DNS zones to an alternate provider. Registrations and payments using credit cards or ACH should no longer experience any errors.
Posted Dec 03, 2019 - 06:38 EST
Identified
Our payment processing gateway is currently unavailable. Users may see increased errors when trying to register using credit cards or ACH. We have identified the issue and are working with our gateway on a resolution.
Posted Dec 02, 2019 - 10:39 EST
This incident affected: Transactions.